Frequently asked questions.
Tint & Films
What is the darkest legal window tint available?
35% is the darkest legal film that may be applied to the front driver and passenger windows. A darker 20% film is only legal on the back half of the vehicle and rear screen.
Can I tint my front windscreen?
Tinted films are not allowed on the main part of the windscreen. A visor strip may cover no more than 10% of the windscreen area.
How much heat and/or UV does window tint cut out?
How long is window tint expected to last?
Window tint is expected to last for a period of 10 years
Can I wash my window tint as I would normally do?
Window tint is applied to the internal glass surface of your vehicle. It is also placed on the internal surface for flat glass applications (home and office). This means that you can clean the external surface as you would normally do. However you must take care when cleaning the internal surface. Do not use harsh chemicals or abrasives to clean the interior glass. We recommend using warm soapy water (dishwashing detergent) and a soft cloth to clean the glass. Avoid sharp objects resting on the window as this will scratch the film.
Can I wind down my windows after having tint installed?
Please do not wind down your windows for a period of at least 48 hours to allow the film to dry.
There are bubbles in my tint – what should I do?
DO NOT try to pop or push down the bubbles. Window tint is a wet fit product which means we use water in between the film and glass. Normally the water will evaporate within a period of 2-4 weeks (depending on the weather). A small amount of bubbles is normal and should disappear within this time frame. If you notice the bubbles after this time period please contact us.
Can you come to me? (Ie. mobile window tinting)
We prefer to install window tint at our workshop as we are able to control the amount of dust and wind in the area. If we tint on location we cannot guarantee that small particles of dust will not get trapped in the film. We do however provide a vehicle collection service if you are based locally to our workshop.
What is your tint warranty?
Please refer to our warranty statement which can be found at the bottom of our web page.
What brand of tint do you use?
For vehicles and machinary we use LLumar window tint, and have done so for many years because it is exceptionally good to work with and offers excellent quality for our customers. We do not use cheap alternatives because they simply do not last.
How do I get started?
It's easy! Just follow these simple steps:
How long will my graphics last?
The lifespan of a graphic depends on several variables:
Do you provide a warranty?
Yes we do provide warranty on our products and services. The link to our warranty policies is at the bottom of our web page.
What is your turnaround time?
Turnaround is different for every project. However as a guideline, once artwork is approved, the printing process takes 3 days. Following this the graphics are prepped. Installation can take anywhere from 1 hour to a whole day. For most projects a week is an approximate turnaround from approval.
Are your graphics UV stable?
We only use the best quality vinyls to ensure our clients get maximum life. All digital prints are laminated including one way vision. No graphics are completely safe from UV exposure. Most of our signage will last 5 years on vertical surfaces, and 2 years on horizontal surfaces.
Do you have public liability insurance?
Yes, we are fully insured for public liability, which means we both have peace of mind.
Wraps & Vehicles
Can I pressure wash my vehicle graphics?
We strongly advise against using pressure washing on your graphics, and doing so will void your warranty. At close range you run the risk of the pressure tearing off your graphics. If you insist on using a high pressure cleaner, stand at least 2m back and do not spray from an acute angle. Keep the gun at a 90 degree angle to avoid the pressure going between the paint and vinyl.
How do I care for my vehicle graphics?
Regular cleaning of you graphics is very important as dirt and grime can destroy graphics over time. We recommend using mild detergent to wash your vehicle following installation. Do not use any harsh chemicals or abrasives as they will destroy the media. We highly recommend the Avery Wrap Cleaning kit (which we sell).
How long will my vehicle graphics last for?
What is the difference between spot graphics and a vehicle wrap?
Spot graphics only cover a small section of the vehicle panel. They are usually cheaper and quicker to apply. Many companies choose to get simple door logos done due to their economic cost and ease.
Can you wrap over damaged or fading paint?
Wrapping is not the solution to cracked, faded or damaged paint. You need a decent paint job to begin with as any imperfections will show through the vinyl. The process of installing a wrap involves placing and re-positioning vinyl repetitively which can result in pieces of paint peeling and sticking to the glue, causing dis-adhesion.
How much does a car wrap cost?
This is one we get asked a lot! And it's really tricky to give an exact cost simply because every wrap is different. It also depends on the size and complexity of the vehicle body. Half wraps are cheaper than full wraps. So as you can see it really depends on the specific requirements. But here is a VERY rough indication of price points.
Small vehicle or Hatchback $900 - $1500 +gst
Ute or 4WD $1000 - $2000 +gst
Van $1500 - $2500 +gst
Small vehicle or Hatchback $3500 - $4000 +gst
Ute or 4WD $4000 - $6000 +gst
Van $4000 - $7000 +gst
Small vehicle or Hatchback $2500 - $3500 +gst
Sedan $3000 - $5000 +gst
Ute or 4WD $3500 - $6000 +gst
When will my wrap need to be removed?
Vinyl is not designed to last forever. After a period of 5 years we highly recommend having your wrap assessed by one of our skilled vinyl wrappers, to inspect the condition and see if it is due to be removed.
Surfaces such as the roof and bonnet should be assessed after a period of 2 years due to high exposure to the Australian sun’s UV rays.
What are your signs made out of?
We use a combination of mediums to create our signage.
Can you arrange installation?
Yes, we install signage on a regular basis. Our installers are trained to safely and accurately install signage correctly. They all have working at heights clearances and training in electronic working platform operation.
Do I need to apply for council permits?
In most cases, council approval is not required for graphics and signage. Permanent structures will need to be approved by council (for example pylon and monolith structures). We can provide all information required to seek approval, including engineer drawings and scaled proofs.
Can I used copywrited images in my signage?
You will need to gain permission to use any copywrited images in your signage. You can purchase copywrite from various online stock image sites. An alternative is to take your own high resolution images.
Can I install the signage myself?
In some cases it is possible for us to supply the signage to you, and you can arrange installation. We generally only recommend this when the client has some prior knowlegde of basic installation practices.
Are there standard sign panel sizes?
Pretty much all of our signs are completely custom size. The ACM panels do come in standard sheet sizes as follows, however they can be cut down to suit.
I don't have a logo, is this something you can help me with?
Absolutely! We have a complete graphic design service, including logo design. We can build a logo from scratch, just let us know what elements and colours you would like to include.
I don't have any artwork for my signage. Can you set this up?
Yes! We have a complete design service. Which basically means we can set you up from nothing! Just let us know what you are after and we will do up visual proofs.
What file type do you need when sending through artwork?
We work in Adobe Illustrator, which means we need PDF Vector files. Or EPS files. Please don't confuse this with a jpeg dropped in to Illustrator and saved as a PDF. In most cases we can work with a high resolution jpeg, just depends on the quality of the image.
How do I know if an image is high enough resolution to print?
This is a tricky one. But to simplify the process, check the image properties.
How do you make sure my colours are printed correctly?
We use the Pantone Matching System (PMS) to ensure colours are accurate. In most cases if the PMS colours are supplied to us they will be printed the right colour. Sometimes when matching PMS colours to vinyl colours there is a slight difference, in which case we usually ask the client to sign off on the colours before production.
What about my colours?
Colours are a tricky thing! And because every colour can look different between print and screen, we use the Pantone Matching System (PMS) to try and limit any discrepancies. Why are colour standards so important? A brand’s colour ends up being its calling card, and creates strong association, triggering images and memories. Studies show that the right colour can increase brand recognition by up to 87%! That’s why we work with our clients to ensure their colours are just right!